When booking a service at Le Petit Spa that is over thirty minutes of service time or more, Le Petit Spa cancellation policy requires a credit card number to hold your reservation. In
order for us to provide all our clients with the highest-quality
service, Le Petit Spa asks that you provide a minimum of 24 hours notice
if you are unable to keep an appointment. Failure to do so will result
in a 100% late cancellation charge. Le Petit Spa asks that you arrive at least 15 minutes early for your appointment with us to fill out the appropriate forms and any other preparation that may be needed before your appointment. Clients
that arrive for their service(s) late will be accomodated as best as
possible; however, your service may be altered due to starting the
service late. Le Petit Spa reserves the right to charge 100% of
the service price when accomodating late clients. The reservation of an
appointment indicates that Le Petit Spa has reserved the service time
for you and therefore have had to decline other cusotmer offers for that
particular service time at the spa. |