Media Opportunities for Le Petit Spa
Last week, we were asked at the last minute to be on Breakfast TV with CITYTV. I thought to myself - "Yes, of course!" It turned out well but I did not have any control over the segment and had to wait two hours so I was not as quick on my feet as I normally am. I was told it was very good but felt a bit deflated about it. Now I feel guilty typing this admission but when you get free publicity, that is the case. You do not have control over what happens and you need to roll with it. Our televised episode is on Youtube under http://www.youtube.com/user/petitspamarketing
Then there is print media opportunities which often you can contribute commentary and provide photos (most of the time). It all depends on who it is, what the article is about and if you are being featured, critiqued or evaluated. It can be terrifying but usually we know if media are coming in. We have discovered after the fact and it has worked out for us because consistency is so important to us. Blind visits become more common as you become more popular.
Winning awards is another way to get media exposure especially when you win FIRST PLACE! I am very competitive by nature so I like a good competition. You need to understand what awards are available for your industry. We have annual customer voting competitions by the Vancouver Courier, The Georgia Straight and The Westender for Best Day Spa category as well as Best Bikini Wax, Best Facial and Best Massage. Best bikini wax is next on my list to win; we do an enormous amount of waxing and we do it well so watch out Linda's for 2009!
We win every year in Best Day Spa as one of the top 3 Day Spa's in Vancouver. Sometimes I don't think I toot my horn enough as people are always surprised when I mention it. Like I said, unless you win #1, then it means less. We have won #1 once...it drives me crazy. It's very difficult to sustain momentum over the year and I am constantly doing marketing to ensure brand awareness but ultimately you need enough customers who come to our spa, have an extremely positive experience and vote for us in the end. So what I'm saying is that now the pressure is on to keep winning. It's getting harder every year now because we are no longer "the new spa in town" that people stumble upon and we can easily impress; instead we are "one of the top 3 day spa's in Vancouver" and we had better do it right and consistently every visit.
Basically, my point is that I am grateful for any media opportunities and the awards keep us on our toes.
Thank you Vancouver media for giving my business exposure,
Nancy
Labels: bikini waxing vancouver, vancouver day spa











